First check the Frequently Asked Questions section to see if your answer is listed. If you cannot find an answer to your question listed, you can file a complaint against the institution.
Procedure to File a Complaint
To file a complaint, please take the following steps:
- Download the Complaint Form
- Complete the form
- Mail to the appropriate address
Banks
State of Alabama
State Banking Department
ATTN: Consumer Affairs
P.O. Box 4600
Montgomery, AL 36103-4600
Consumer.Affairs@banking.alabama.gov
(334)242-3452
Finance Companies, Mortgage Companies/Brokers, Mortgage Loan Originators, Pawn Shops/Payday Lenders/Other
State of Alabama
State Banking Department
ATTN: Consumer Lending
P.O. Box 4600
Montgomery, AL 36103-4600
Consumer.Lending@banking.alabama.gov
(334)242-3452